rokokbet Platform Privacy Notice
This page describes what we collect when you use rokokbet and how we keep that data protected. We at rokokbet take your privacy seriously and operate under clear, transparent principles about data handling, third-party access, and your rights.
Our platform serves users across supported jurisdictions where local law permits. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we collect only the information necessary to process your transaction and verify your identity. We do not sell your data to advertisers, and we do not share your account details with unrelated third parties.
What we collect on rokokbet
We collect your email address, phone number, and full name during account registration. When you deposit, we record the payment method, transaction amount, and timestamp. We also collect your IP address, device type, and browser information to detect fraud and ensure account security. If you contact our support team, we keep a record of your message and our response.
We do not collect your password in plain text—it is hashed and stored securely. We do not track your browsing history outside rokokbet. We do not use cookies to build a profile of your behaviour for sale to third parties.
How we use your data
We use your email and phone to send account notifications, withdrawal confirmations, and support responses. We use your payment details to process deposits and withdrawals to the same method you provided. We use your IP and device data to flag suspicious login attempts and prevent account takeover. We analyse aggregate, anonymised data (e.g., "how many users deposit via OVO each month") to improve our platform, but we never link this back to your individual identity.
Our rokokbet platform may retain your data for up to seven years after account closure to comply with anti-money-laundering regulations in supported jurisdictions.
Third-party processors
We use payment processors to handle e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking transactions. These processors see your transaction details but do not have access to your rokokbet account password or betting history. We use cloud hosting providers to store your data; these servers may sit outside your jurisdiction, but they are bound by data-protection contracts. We do not share your data with marketing agencies, data brokers, or social-media platforms.
Your rights on rokokbet
- Request a copy of all data we hold about you
- Ask us to correct inaccurate information
- Request deletion of your account and associated data (subject to legal retention windows)
- Withdraw consent for non-essential data processing
- Lodge a complaint with your local data-protection authority
Cookies and tracking
We use session cookies to keep you logged into rokokbet while you browse. These cookies expire when you close your browser. We do not use persistent tracking cookies to follow you across other websites. We do not embed third-party analytics pixels that report your behaviour to external companies.
Data breach and security
If we discover a breach affecting your rokokbet account, we will notify you by email within 72 hours and explain what data was exposed and what steps we have taken. We use industry-standard encryption (TLS 1.2+) to protect data in transit. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing.
Contact rokokbet
If you have questions about how we handle your data on rokokbet, or if you wish to exercise your rights, contact our support team. We will respond to data-access requests within 30 days. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
This privacy notice was last updated in the current year. We may update this page if our practices change. Continued use of rokokbet after an update constitutes your acceptance of the revised terms.